We can provide wide range of services that will help you to grow your business.

Gaining insight into the potential market share and size of any mall is imperative when planning a new mall or refurbishing an under performing asset.

Working with industry leading research specialists, we will develop a brief and manage the process of determining a malls primary, secondary and tertiary catchment areas. Understanding demographics plays a massive role in deciding on the size, tenant mix and potential future market potential of an asset.

Shopping malls grow old and tired over time. To continue to perform, it is important to ensure a mall is fresh and appealing to its shoppers to enable it to continue to perform financially.

Sometimes a competitor mall has been developed nearby and this has had a negative impact on the original mall. What can be done ? We have extensive experience in expanding existing assets, revitalizing underperforming assets and breathing new life into distressed malls.

Through knowledge gained whilst working with some of the world’s leading architects, we work with our clients’ professional team to ensure every aspect of mall design is considered to ensure a sustainable, growing investment that meets the needs of its customer base.

We take into account aspects such as:

• Mall access points
• Parking layouts
• Customer flows – how shoppers move through mall spaces
• Placement of public facilities
• Shop layouts and store front ratios
• Common area efficiency percentages to ensure cost effective operational costs.

All this in order to bring about a customer-centric offering that is efficient and appealing for years to come.

Determining the correct tenant mix, rental levels and tenant / anchor placement is the key element in the success or failure of any Shopping Mall.

Working with our clients leasing team, we use data driven analytics to work out the ideal tenant mix and highest yet sustainable rentals to deliver what shoppers want. Our advice is untainted by commissions or leasing fees and we impart knowledge to our clients teams that will carry them in good stead for years to come.

The collection and analytical use of tenant sales and mall footfalls is a key factor in strategy and informs almost every facet in determining long term business plans for any retail asset.

Data and knowledge gained from analyzing thousands of sales statistics tells us a story of how an asset is performing and what steps are required to improve / capture more sales and increase footfalls. We have access to ‘Heat Maps’ that provide a visual story of performance that shows weak tenants and weak locations.

It is our strong belief that it is our duty to impart knowledge to the up-coming generation of mall professionals. We can create a bespoke program that enhances your teams knowledge and skills to take them to the next level.

Through our sister company Retail-Inc, we have developed a unique retailer training program aimed at helping distressed tenants improve their sales.

This program has been rolled out in over 80 malls worldwide and average sales growth after the program is in excess of 35% in terms of retailers sales, thus potentially saving both the tenant and landlord from legal action, vacancies and unbudgeted losses.